Category: Payments & Klarna | Last Updated: April 2026 | Estimated read time: 3 min
We take payment security seriously and ensure every purchase is safely processed and fully documented for tax and warranty purposes.
Payment Security
Your payment information is protected using industry-standard security measures:
All card and Klarna transactions are processed by certified, PCI-compliant payment providers
We do not store your full card details on our servers
Our website uses SSL encryption (HTTPS) across all pages
Additional verification steps (such as 3D Secure) may be required for certain transactions
Fraud Prevention:
Orders may be automatically screened for unusual activity
In some cases, we may request additional verification or cancel an order for security reasons
Invoices & Proof of Purchase
After completing your order:
A digital invoice is sent to your email confirmation address
The invoice includes:
Billing details
Product information
Total amount paid
VAT breakdown
Order Number
You can also access your invoice anytime via your Handyswap account:
Go to “My Orders
Select your order
Download the invoice as a PDF
Tip: Keep your invoice for warranty claims, returns, or insurance purposes.
VAT (Value Added Tax)
All prices shown on our website include VAT for customers in Germany, the Netherlands, and Belgium
The exact VAT amount is clearly displayed on your invoice
No additional VAT is charged upon delivery
Business Customers (B2B)
If you are purchasing as a business, ensure your billing details are correct at checkout
VAT information cannot always be modified after the invoice is issued
Reverse charge or VAT exemption may apply in specific cases (subject to eligibility and validation)
Invoice Issues
If you didn’t receive your invoice or notice incorrect details:
Check your spam or promotions folder
Verify the email address used during checkout
Contact our support team to request a corrected invoice
Need Help?
If you have questions about payment security or need help accessing your invoice, our support team is here to assist.