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What Does Your Warranty Cover?

Full breakdown of standard 24-month warranty coverage, duration, and what qualifies for free repair.

Warranty Assurance | Device Protection Guide | Estimated Read Time: 5 min

Every device sold by Handyswap is brand-new and includes the full manufacturer warranty. This means your device is covered directly by the original brand from the moment you receive it.

You get official factory warranty protection—no limitations, no third-party replacements.

Warranty Duration by Brand

Brand

Warranty Period

Apple

2 year

Samsung

2 years

Google Pixel

2 years

OnePlus

2 years

What Is Covered

Your warranty includes defects that occur under normal usage conditions:

  • Manufacturing defects
    Faults in materials or workmanship

  • Battery issues
    Battery health drops below 80% within the first 12 months

  • Display problems

    • Screen separation (delamination)

    • 3 or more dead pixels

    • Backlight failure

  • Charging port faults
    USB-C port not charging or connecting properly

  • Audio hardware issues
    Speaker or microphone not functioning

  • Camera defects
    Autofocus problems, sensor issues, or lens faults

  • Software issues
    Critical bugs caused by official firmware updates

What Is NOT Covered

The warranty does not apply to the following:

  • Accidental damage
    Drops, cracks, dents, or bending

  • Water damage beyond limits
    Exposure exceeding IP68 rating (e.g., deep or prolonged submersion)

  • Unauthorized repairs or modifications
    Third-party repairs, screen or battery replacements

  • Normal wear and tear
    Scratches, discoloration, or cosmetic aging

  • Non-certified accessories
    Damage caused by unofficial chargers, cables, or cases

  • Unauthorized software changes
    Rooting, custom ROMs, or third-party software issues

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