Warranty Assurance | Device Protection Guide | Estimated Read Time: 5 min
Every device sold by Handyswap is brand-new and includes the full manufacturer warranty. This means your device is covered directly by the original brand from the moment you receive it.
You get official factory warranty protection—no limitations, no third-party replacements.
Warranty Duration by Brand
Brand | Warranty Period |
Apple | 2 year |
Samsung | 2 years |
Google Pixel | 2 years |
OnePlus | 2 years |
What Is Covered
Your warranty includes defects that occur under normal usage conditions:
Manufacturing defects
Faults in materials or workmanshipBattery issues
Battery health drops below 80% within the first 12 monthsDisplay problems
Screen separation (delamination)
3 or more dead pixels
Backlight failure
Charging port faults
USB-C port not charging or connecting properlyAudio hardware issues
Speaker or microphone not functioningCamera defects
Autofocus problems, sensor issues, or lens faultsSoftware issues
Critical bugs caused by official firmware updates
What Is NOT Covered
The warranty does not apply to the following:
Accidental damage
Drops, cracks, dents, or bendingWater damage beyond limits
Exposure exceeding IP68 rating (e.g., deep or prolonged submersion)Unauthorized repairs or modifications
Third-party repairs, screen or battery replacementsNormal wear and tear
Scratches, discoloration, or cosmetic agingNon-certified accessories
Damage caused by unofficial chargers, cables, or casesUnauthorized software changes
Rooting, custom ROMs, or third-party software issues